Your privacy is important to us at Covalent. We respect your privacy regarding any information we may collect from you across our website.
Last Updated: [11/21/2023]
Covalent Climate Tech, Inc. (“Covalent”, “we”, “our”) offers a tech-enabled registry for carbon removal. This Privacy Policy describes the privacy practices of Covalent and its platform (“Platform”) and how we handle personal information that we collect through our website and any other sites or services that link to this Privacy Policy (collectively, the “Services”) for users and account holders of Covalent Platform.
This Privacy Policy does not apply to our processing of personal information in our capacity as a service provider (or processor) to our enterprise customers. Where we process personal information on behalf of our enterprise customers, we do so pursuant to our agreements with those customers
We collect the following types of personal information from you or your device:
Contact information, such as your first and last name, business affiliation and address, email address, and mobile number;
Account information, such as your username and password, user configurations, and usage information;
Information from communications that we retain from any support requests you submit, questions you may send us about the Platform or the Services and
Information from cookies and other automated technologies, such as information about the devices you use to engage with our Services, and online activity data. For more details about the technologies we use, the categories of information we collect, and how we use this information, please review our Cookie Policy.
Third party sources. In certain cases, we combine personal information we receive from you with personal information we obtain from other sources, including:
Third parties, such as business data providers and event co-sponsors
Public sources, such as company websites and social media platforms.
We will use your personal information for one or more of the following purposes:
Access to the Platform.. We use your personal information to operate, maintain, and provide you with the Covalent Platform. In particular, we will use your personal information to perform our contractual obligation towards you to allow you to create and use an account, browse the Services, and issue, transfer, retire credits on the registry and to contact you in case of any issue with your account.
Provide you with support and to respond to your requests and complaints. If you reach out to us for support, we will perform our contractual obligation towards you by using your personal information to respond and resolve your queries and facilitate support.
Communicate with you about our Services. It is in our legitimate interests to communicate with you about our Services including by sending you announcements, updates, security alerts, and support and administrative messages.
Communicate with you about your Account and Projects Under the mutual contractual obligations we are required to review the outcomes of your Project and communicate with you regarding your Account activities
Improve or monitor usage of our Services and to protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity within the Platform. Under our contractual relation we have to to improve and keep our Services safe for our account holders, which includes conducting troubleshooting, testing and research and to keep the Services and the Platform secure.
Monitor and analyze trends and use of our Platform. It is in our legitimate interests to analyze the use of the Platform.
Personalize your use of our Services and our communications. It is in our legitimate interests to provide you with customized Services and communications that may be relevant or of interest to you.
Direct marketing. Except where consent is required, unless you have opted out of receiving marketing communications, it is in our legitimate interests to use your personal information from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via email.
Enforce our contractual obligations under the platform agreements and master terms and conditions for account holders, to comply with legal obligations and to defend us against legal claims or disputes. It is in our legitimate interests to enforce and comply with our terms and policies, to ensure the integrity of our Services and to defend ourselves against legal claims or disputes.
We only rely on our legitimate interests when such legitimate interests are not overridden by your interests or privacy rights, and we ensure we comply with any request you make to exercise your rights.
We share personal information with:
Service providers. Companies and individuals that provide services on our behalf or help us operate our Services (such as hosting, information technology, customer support, email delivery, and website analytics services).
Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, Covalent, our subsidiaries or our affiliates (including in connection with a bankruptcy or similar proceedings).
Our Services allow you to share information with other users of the Covalent Platform and the public. You should carefully consider what information you choose to share because you may not be able to delete it or control who has access to it.
Covalent Platform. When you establish an account on Covalent, you share certain information with other users on our Services. This information includes your name, business information, and other information listed in the “Personal Information We Collect” section
Blockchain technologies. Our Services allow you to engage in transactions on the blockchain. When you use or engage in a transaction, your information will be stored by third parties and will be accessible to the public. Due to the nature of these technologies, even if you remove your information from our Services or from the Platform, you will not be able to delete information stored on the blockchain or control who has access to it.
Privacy rights. You have the right to submit requests about your personal information, depending on your location and the nature of your interactions with our Services:
Access. Request that we provide the individual with information about our processing of the individual’s personal information and give the individual access to their personal information;
Deletion. Request that we delete the personal information that we maintain about the individual;
Correction. Request that we update or correct inaccuracies in the individual’s personal information;
Transfer. Request that we transfer a machine-readable copy of the individual’s personal information to the individual or a third party the individual designates;
Restriction. Request that we restrict the processing (including sharing) of the individual’s personal information, including the sharing of the information with our customers; and
Objection. Object to our reliance on our legitimate interests as the basis of our processing of the individual’s personal information that impacts their rights.
To make privacy-related requests, please contact us at [email protected]. We reserve the right to confirm the identity of the individual making a request before we respond to the request and to assess whether these rights apply to you. Additionally, applicable law can limit these rights, for example, by prohibiting businesses from providing certain sensitive information in response to an access request and limiting the circumstances in which they must comply with a deletion request. If we decline a request, we will explain why we took that action, subject to legal restrictions.
Our Services can contain links to websites and other online services operated by third parties. In addition, our content can be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of or representation that we are affiliated with any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of personal information.
Our Services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through our services from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.
We retain personal information for as long as appropriate to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we process personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you, for example through posting the Privacy Policy on our Services.
You can reach us by email at [email protected] or at the following mailing address:
Covalent Climate Tech, Inc.
3 Germany Dr Unit 4 1430
Wilmington, Delaware 19804
United States
EU and UK Representatives.
If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you can contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Last Updated: [11/21/2023]
This Cookie Policy (“Notice”) is for the website of Covalent Climate Tech Inc. (“Covalent”) with domain name https://covalent.earth/ (“Website”) (Website and Platform may hereinafter collectively used within the same definition.). Cookies stated in this Notice are being used for activities enhancing your Website and Platform experience during the visit, to offer specific services and to ensure the security of our users and sites. Cookies stated in this Notice are used properly with their purpose and in compliance with the governing law.
Cookies play an important role in helping us provide effective and secure Services. We use cookies on the Platform and Website. We change the cookies periodically as we improve our Services or add new service; however, we generally use cookies for the following purposes:
To Operate Our Services: Some cookies are essential to the operation of our Website, Platform and Services (defined under our Privacy Policy). We use those cookies in several different ways, including:
To Provide You Service: Cookies help us to operate, maintain, and provide you with our Services. Cookies help you to create an account, use account features, and browse on our Platform.
To Provide You Support: Cookies help you to reach out to us for support. So, we may offer you the best service by evaluating your suggestions, requests and complaints
To Analyze and Improve Our Services: Cookies help us understand how to make our sites work better for you. Cookies tell us how people reach our sites, how our sites function, how customers and other third-parties interact in our sites and the insights for improvements or enhancements we need to make for our sites. These cookies will not be activated without your explicit consent.
Third Party Analytics: We use Google Analytics and Hotjar which uses cookies and similar technologies, to collect and analyze information about the use of the Services and report on activities and trends. This service may also collect information regarding the use of other sites, apps, and online resources. You can learn about Google’s and Hotjar practices on their websites. Please refer to the table below for more on how we use third-party analytics
Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires, or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are called “first party cookies" and cookies placed by other sources are called “third party cookies”. Below is a detailed list of the cookies we use on our Website and Platform. Our sites are scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:
| Type of Cookie | Functions | Do these cookies collect/identify my personal information? |
|---|---|---|
| Necessary | These cookies are necessary for our Website and Platform to work as expected, especially remembering actions when returning to previous pages within the same session. If you remove or disable these cookies, we cannot guarantee that you will be able to use our sites. | Information stored by these cookies cannot personally identify you as a disclosure of your identity. |
| Performance | These cookies help us to find out the users’ interaction with sites, by reporting us information about frequently visited tabs, total time spent and error messages, which users encounter | Information stored by these cookies cannot identify you personally, as a disclosure of your identity. |
| Functional/Preference | These cookies allow us to remember the choices made by you (such as your username, language or region) as well as other functionalities (such as controlling the cookie banner, redirection to a new page) in order to provide a more personalized online experience. These preferences are remembered (through the use of persistent cookies) so that you need not set them again the next time you visit the page. The live chat widget will not work if the functionality/preference setting is disabled. | These cookies collect information about user behavior anonymously and this information is used for reporting purposes for the development of the sites. |
| Analytics | These cookies help us improve the way our sites work (e.g. by ensuring that users are finding what they are looking for easily). These track information about visits to the sites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. These cookies also collect information about how visitors use the sites, which site the user came from, the number of each user’s visits and how long the user stays on the sites. We might also use analytics cookies to test new pages or features to see how users react to them. | These cookies collect information about user behavior anonymously and this information is used for reporting purposes for the development of the sites. |
When you visit some of our web pages that contain embedded content hosted on a third party platform such as Google LLC and Hotjar Limited These third parties set cookies on your browser. We always opt for the most privacy friendly options provided by these parties, however these are not controlled by us. If you do not want these parties to set cookies on your browser on visiting our site, you should avoid visiting web pages that contain such embeds
| Cookie Name | Cookie Provider | Categories of Cookie | Retention Period |
|---|---|---|---|
| _gid | Google LLC | Analytics | 24 Hours |
| hjViewportId | Hotjar Limited | Analytics | Session |
You can manage your cookie preference anytime by clicking on “Cookie Settings” on the cookie pop-up at the right bottom most corner of the webpages.
Your web browser may allow you to change your cookie preferences, including to delete and disable cookies. Please consult the “Help” section of your web browser to understand your options, but please note that if you choose to disable the cookies, some features of our Website, Platform or related Services may not operate as intended. Therefore, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
As Covalent, we may deactivate, erase or modify the cookies used in our sites; or we may add new cookies to the sites. We may update this Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Notice regularly to stay informed about our use of cookies and related technologies. You may access the last update date on the top of the page. For more information relating to cookies, you may contact [email protected].